Privacy Policy

Last updated: July 2026 · Pocket Raccoon

1. Who we are

Where is My Pet? is a free community app by Pocket Raccoon that helps reunite lost dogs and cats with their owners. This policy explains what data the app collects and how it is used. For privacy matters, contact privacy@pocketraccoon.com.

2. Data we collect

• Account: your email address and, if you choose to provide it, your name. You can also sign in with Google, in which case Google shares your email and basic profile with us.
• Posts: photos, descriptions, and the location of pet sightings and of pets you mark as lost.
• Location: captured only at the moment you publish a post, to place it on the map. The app does not track your location in the background.

We do not collect contacts, advertising identifiers, or analytics profiles, and we do not sell or share your data with advertisers.

3. What is visible to others

Sightings (photo, description and map location) are public by nature — that is how the community helps. Pets marked as lost also appear publicly on the map. Contact between finders and owners happens inside the app: your phone number and email are never shown to other users.

4. Where your data is stored

Data is stored securely with our hosting provider (Supabase) on servers located in Canada. Photos you upload are stored in the same infrastructure. Sightings automatically stop appearing on the map after a few days.

5. Your rights

You can edit your profile data, delete any of your posts, and permanently delete your account (with all associated data) directly in the app, under Profile. You may also email us to exercise access, correction or erasure rights. We honour Quebec's Law 25, PIPEDA (Canada), Brazil's LGPD and equivalent privacy legislation.

6. Children

The app is not directed at children under 13, and we do not knowingly collect data from them.

7. Changes

If we make meaningful changes to this policy, we will update this page and the date above.

8. Contact

Privacy questions, data requests or account deletion: privacy@pocketraccoon.com
General support: support@pocketraccoon.com